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Terms of Service

Last updated: 25 May 2026

These Terms of Service ("Terms") govern your access to and use of the Voranik website (voranik.com) and the AI automation services we provide. By using our website or services, you agree to these Terms.

1. Services

Voranik builds, hosts, and maintains custom AI automation workflows and messaging agents for businesses, including but not limited to WhatsApp automation, order management, CRM integration, and related services. The specific scope of any engagement is defined in a separate agreement between Voranik and the client.

2. Use of the Website

You agree to use our website lawfully and not to misuse it, attempt to gain unauthorized access, interfere with its operation, or use it to transmit harmful or unlawful content.

3. Client Responsibilities

If you engage Voranik as a client, you are responsible for:

  • Providing accurate information necessary to deliver the service.
  • Ensuring you have the right to use any data, content, or accounts you provide to us.
  • Complying with all applicable laws and the terms of any third-party platforms (such as WhatsApp and Meta) used in your automation.

4. Fees & Payment

Setup fees and recurring maintenance fees are agreed upon before work begins. Recurring fees are billed on the agreed schedule. Non-payment may result in suspension of services.

5. Third-Party Services

Our services integrate with third-party platforms and APIs (including Meta/WhatsApp, AI model providers, and others). We are not responsible for outages, changes, or policy decisions made by these third parties, though we will make reasonable efforts to maintain continuity.

6. Intellectual Property

The Voranik name, logo, website, and original materials are our property. Custom workflows built for a client are governed by the specific agreement with that client.

7. Disclaimer of Warranties

Our services are provided "as is" and "as available." While we strive for high reliability and uptime, we do not guarantee that services will be uninterrupted or error-free.

8. Limitation of Liability

To the maximum extent permitted by law, Voranik shall not be liable for indirect, incidental, or consequential damages arising from the use of, or inability to use, our website or services.

9. Termination

Either party may terminate a service engagement according to the terms of the applicable agreement. We may suspend or terminate access to our website or services for violations of these Terms.

10. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date reflects the latest revision. Continued use after changes constitutes acceptance.

11. Contact

For questions about these Terms, contact us at hello@voranik.com.